Privacy Policy

Information we collect

When you submit a contact enquiry, complaint or agent application through this website, we collect the details you provide, such as your name, contact details, company information and the content of your message.

We do not ask for and you should never submit passwords, card PINs, one-time passwords or full account credentials.

How we use information

Submitted information is used to respond to your enquiry, review complaints, assess partnership applications and maintain internal records of correspondence.

Retention

Enquiries and applications are retained for as long as necessary to handle the request and to meet applicable record-keeping requirements.

Sharing

We do not sell personal information. Information may be shared internally with the relevant team, and with regulators or authorities where required by applicable law.

Your choices

You may contact us to request access to, correction of, or deletion of the information you submitted through this website, subject to applicable legal and record-keeping obligations.

Contact

For privacy questions, use the contact details published on the Contact Us page.